01
Voice agents that answer and route calls
An AI voice agent answers your business line, or the overflow and after-hours calls, and routes what it cannot handle.
Services AI Agents & Assistants
AI Agents & Assistants
Answer, book and follow up, around the clock.
Who it is for
Businesses that miss calls, or answer the same questions all day.
01
What we build
02
Website and chat assistants
A chat assistant on your site answers common questions from your own information and captures the inquiry.
03
Appointment handling and common questions
Callers book, reschedule or cancel, and get answers to the questions your team hears every day.
04
Handoff to a person with a summary of the conversation
When a person is needed, the caller is transferred or called back, and your team gets a written summary first.
02
What it looks like in practice
It is 6:40 pm and a new customer calls.
The voice agent answers, checks your calendar, books a slot for Thursday, sends a confirmation text and posts a summary to your team.
The next morning your team sees the booking and the note, and calls back only where a person is needed.
Callers who ask for a person are transferred, or their details and question are passed to your team for a call back.
03
Platforms we use for this
Retell AI, ElevenLabs, OpenAI, Claude and Gemini; RingCentral; Holly AI by Nimblr for medical scheduling.
{
"Automation": [
- n8n
- Zapier
- Google Antigravity
- VS Code
]
"AI models and agents": [
- OpenAI
- Claude (Anthropic)
- Gemini (Google)
- Microsoft Copilot
- Higgsfield
- Retell AI
- ElevenLabs
]
"Healthcare and phones": [
- Holly AI by Nimblr
- ModMed
- RingCentral
- Twilio
]
"Business systems": [
- Salesforce
- HubSpot
- Pipedrive
- Airtable
- monday.com
- Microsoft 365 and Azure
- Google Workspace
- Retool
]
"Email, meetings and chat": [
- Gmail
- Microsoft Outlook
- Microsoft Teams
- Google Meet
- Slack
- Telegram
]
"Outreach, forms and web": [
- Instantly AI
- Typeform
- Wix
- Hostinger
]
}
Questions about AI Agents & Assistants
What can an AI voice agent do for us?
Answer your business line, or the overflow and after-hours calls; book, reschedule or cancel appointments; answer the questions your team hears every day; and route what it cannot handle.
What happens when a caller asks for a person?
They are transferred, or their details and question are passed to your team for a call back. Either way, your team gets a written summary first.
Can the agent book straight into our calendar?
Yes. The voice agent checks your calendar, books the slot, sends a confirmation text and posts a summary to your team.
Is our data safe? Can you build HIPAA-compliant solutions?
Yes. For healthcare clients we build HIPAA-compliant solutions on platforms that are themselves HIPAA-compliant, such as Holly AI by Nimblr for scheduling, which Nimblr states is HIPAA-compliant and SOC-certified, and we design the workflow so protected health information never leaves those systems. Ask us how this applies to the systems you use.
Do we need technical staff to run it?
No. Every build comes with plain documentation and a walkthrough for your team, and someone on your side can always see it, pause it or take over. You own what we build.
What if automation is not right for us?
We tell you. If the workflow is too small, too irregular, or better fixed another way, you hear that on the call.
Ready for less manual work?
Thirty minutes, free. You describe the problem, we pick one workflow your team repeats, and you leave with a plain summary of what could be automated, whether or not you hire us.
Book a free 30-minute discovery call Or email info@solutionzai.com
Save our contactScan with your phone camera to add our phone number and email to your contacts.